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Cancellation & Refund Policy

1. Order Cancellation Policy:

1.1. Before Shipment:

  • Orders can be canceled without any penalty if the request is made before the product is shipped.
  • To cancel your order, please contact our customer support team with your order details as soon as possible.

1.2. After Shipment:

  • If the order has already been shipped, cancellation is not possible. In such cases, you can proceed with the return process once you receive the product.

2. Return and Refund Policy:

2.1. Eligibility for Returns:

  • Items must be returned within 30 days of receipt.
  • Items must be unused, unworn, and in the same condition as received.
  • Items must be in the original packaging with all tags attached.
  • Certain items are non-returnable, such as perishable goods, custom-made products, and intimate apparel for hygiene reasons.

2.2. Return Process:

  • To initiate a return, contact our customer support team with your order details and reason for return.
  • You will receive a return authorization and instructions on how to send your item back.
  • Returns without prior authorization will not be accepted.

2.3. Refunds:

  • Once your return is received and inspected, we will send you an email notification within 2 business days.
  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 15 business days after the request.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

2.4. Exchange Policy:

  • We only replace items if they are defective or damaged.
  • If you need to exchange an item for the same product, please contact our customer support team.

2.5. Late or Missing Refunds:

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, as it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund, please contact our customer support team.

2.6. Sale Items:

  • Only regular-priced items may be refunded. Sale items are non-refundable.

Contact Information:

  • For any issues related to cancellations, returns, or refunds, please contact our customer support team at [customer support email/phone number] or visit Contact Us.

Website: Meera Emporium

Note: Meera Emporium reserves the right to update this policy at any time. Changes will be posted on this page, so please review it regularly.