Return and Refund Policy

1. Introduction:

• At Meera Emporium, we value your satisfaction and aim to offer a seamless shopping experience. Our Return and Refund Policy outlines the conditions and process for returning items and receiving refunds.

2. Returns:

• Items purchased from Meera Emporium may be returned within 14 days from the date of delivery, provided they are unused, in the original condition, and with all tags attached.
• Returns are accepted for items that are defective or damaged during shipping. Please notify us immediately upon receiving such items.
• To initiate a return, please contact our customer support team at team@meeraemporium.com or call us at +91 90093 00381.

3. Refunds:

• Once your returned item is received and inspected, we will notify you via email regarding the status of your refund.
• If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Refunds will not be issued for items that do not meet the return conditions (e.g., used or damaged items that were not caused by shipping). Please ensure the items are in their original, unused condition.

4. Exchanges:

• We do not offer direct exchanges. If you would like a different item, please return the original product and place a new order for the desired item.

5. Non-Refundable Items:

• Several types of goods are exempt from being returned, including gift cards, downloadable software products, and items marked as non-returnable on the product page.

6. Shipping Costs:

• Return shipping costs are the responsibility of the customer, unless the item is defective or damaged during shipping.
• If you are returning an item for a refund, the original shipping cost is non-refundable.

7. Damaged or Defective Items:

• If you receive a defective or damaged item, please contact us immediately with a photo of the damaged product and packaging. We will guide you through the return process for a replacement or refund.

8. Changes to the Return and Refund Policy:

• Meera Emporium reserves the right to update or modify this policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of the new terms.

9. Contact Information:

• If you have any questions regarding returns, refunds, or exchanges, please contact us:
• Email: team@meeraemporium.com
• Phone: +91 90093 00381
• Or visit our Contact Us page.

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